When reading the information below, please bear in mind that the gold dealer SDBullion.com can change its sales conditions at any time. Even though we will make every effort to reflect up-to-date information, we cannot guarantee the accuracy, reliability, completeness or timeliness of the information contained underneath. This website is not responsible or liable in any way for the actions of its readers.
SDBullion.com is a website that is owned by the American company Doc Investments LLC. It offers precious metal bullion coins, bars and rounds out of gold, silver, platinum and copper. Due to the company's focus on low prices, it offers a much larger selection of silver bullion than gold bullion. SD Bullion also sells coin supplies and accessories, safes and vaults, gun ammunition (lead bullion), survival food, water filters and medicinal products. Furthermore, SD Bullion can arrange secure and segregated vault storage of the purchased precious metals with affiliated storage partners upon the customer's request.
Whereas the websites of many other precious metal dealers can seem cluttered and confusing, SD Bullion's website is much easier to navigate. The company's dedication towards simplicity, low prices and excellent customer service can be seen in every facet of the way it does business. Few other dealers can match SD Bullion's large choice of different silver bullion coins and bars. Its prices are also among the lowest on the market.
The gold dealer SD Bullion doesn't charge any commissions, service charges or other hidden fees. Customers just pay the listed product prices plus shipping charges. Quantity discounts are available for many products and are listed along with the base price next to the product description. Customers paying by credit card will be charged an additional transactional fee (USA: 3%; Canada: 4%).
Besides ordering online 24/7, customers can also place orders by calling a 1-800 phone hotline. International customers (not from the USA or Canada) can only order by telephone during normal business hours. There are no minimum or maximum order amounts. However, a valid credit card is required to guarantee every order with SD Bullion, even when choosing another payment method.
Modifications of existing orders are not accepted by SD Bullion. Customers who cancel their order will be charged a cancellation fee plus possible market loss fees (if the market value of the purchased products has since dropped).
Customers have to pay for their orders within 24 hours and payment must be received within five business days (orders under $20,000) or three business days (orders over $20,000). American and Canadian customers can pay by credit/debit card if their order total is below US$ 1,000. Cashiers checks and postal money orders are accepted up to US$ 9,999.99, personal checks even up to US$ 19,999.99. From US$ 20,000 on, only bank wires are accepted. Bank wires are certainly also accepted for orders of lower amounts. International customers (who don't reside in the USA or Canada) must pay for all their orders via bank wire, regardless of the order total. All orders must be guaranteed with a valid credit card number.
SD Bullion ships to more than 20 countries worldwide via USPS, UPS and FedEx. All shipments are fully insured and require a signature by the customer upon receipt of the package. However, the insurance does not cover packages in cases where the customer is unable to sign upon receipt (e.g. packages shipped to PO Boxes). Customers who aren't satisfied with the shipment they received for any reason have to inform the SD Bullion customer service team via telephone within 3 days. SD Bullion has the sole discretion to decide whether to offer a refund or exchange of the ordered items then. Items returned to SD Bullion for an exchange or refund must be sent back at the customer's expense (fully insured in original packaging and condition). Any possible market loss will be charged to the customer.