When reading the information below, please bear in mind that the gold dealer GoldDirect can change its sales conditions at any time. Even though we will make every effort to reflect up-to-date information, we cannot guarantee the accuracy, reliability, completeness or timeliness of the information contained underneath. This website is not responsible or liable in any way for the actions of its readers.
The website Golddirect.com, owned by the company Bars and Rounds Intl. in Estonia, is the largest and one of the oldest websites for precious metals in Europe. It offers precious metal coins, bars, grains and objects out of gold, silver, platinum, rhodium and palladium. A unique feature is that investors have the option to acquire their precious metals grain-by-grain through their B + R program that spreads out payments. Secure vault storage of the purchased precious metals is offered through Baird & Co., London. Investors can choose to have the purchased physical metals delivered to their home or the secure Baird & Co. vault in London. When choosing the second option, investors will receive a certificate of ownership containing the registration numbers of their owned bullion products.
GoldDirect has made a name for itself in Europe through its low prices and quick deliveries. Their trusted shipping partner promises to deliver within 7 working days which few other bullion dealers can match. Shipping is also quite affordable compared with other companies. For these reasons, much of GoldDirect's business comes from recurring customers. GoldDirect's website also has some unique features that help to distinguish this European company from others. Whereas many other dealers only offer their website in English, GoldDirect's website is available in a multitude of different languages (most of them European). American customers should choose the United States setting in the top right country bar in order to be shown prices in US $ instead of Euros.
The product prices on the GoldDirect.com website are updated every 2 minutes and already include all applicable taxes such as VAT. Gold and Silver purchases are VAT-free. However, purchases of platinum and palladium incur 20% VAT which is already included in the displayed prices. A commission as well as shipping charges might be added to the invoice. In that case, the commission amount and shipping charge will be communicated to the investor by email.
Before being able to order, investors have to open a regular (only for buying goods) or full trading account (for buying, selling and storing goods) with GoldDirect.com. At present, only EU citizens can order from the gold dealer GoldDirect.com. Whereas all full trading accounts need to be validated by providing a form of identification and evidence of residence, regular accounts are generally only verified when ordering products for €10,000 or more. Orders can be placed online 24/7 in a few simple steps. Customers have the option to choose among different shipping methods and delivery insurance coverages during the checkout process. Purchasing orders only become legally binding once GoldDirect has confirmed them by sending an order confirmation email to the investor.
Currently, payment via bank transfer is the only accepted way. Customers have to transfer the total amount of their order within 60 minutes to one of the provided bank accounts and provide proof of payment. Accepted proofs of payment are a confirmation bank e-mail, bank statement, transfer statement or screenshot of the bank transfer.
The purchased precious metals will generally be shipped immediately after reception of payment. Delivery usually takes place within 7 days thereafter. The purchased goods might be sent out in multiple packages and customers will receive tracking information for the packages via email. All shipments are fully insured and require a signature upon delivery.
Customers who prefer not to take immediate physical possession of their purchased bullion products can choose to have them shipped to a secured vault by Baird & Co., London instead.