When reading the information below, please bear in mind that the gold dealer Money Metals Exchange can change its sales conditions at any time. Even though we will make every effort to reflect up-to-date information, we cannot guarantee the accuracy, reliability, completeness or timeliness of the information contained underneath. This website is not responsible or liable in any way for the actions of its readers.
Money Metals Exchange is a registered corporation in the United States of America, based in Eagle (Idaho). It offers precious metal bullion coins and bars out of gold, silver, platinum, palladium and copper. For inexperienced investors, Money Metals Exchange offers pre-made portfolios that include some of the most popular gold and silver bullion products. It also offers a monthly gold/silver investment plan and assists with precious metal IRA's. In order to keep the purchased bullion safe and secure and to inform its customers about precious metal investments, Money Metals Exchange offers a limited selection of storage solutions as well as educational books. Unique gift ideas and an in-house store for survival goods (emergency food, first aid supplies, disaster kits and evacuation bags etc.) complete the dealer's diverse catalog. Money Metals Exchange can ship the purchased physical metals directly to the customer or to a secure depository of the customer's choice (in the case of IRA's). They will not be held on account and paper metal investments are not offered.
The gold dealer Money Metals Exchange doesn't charge any commissions, service charges or other hidden fees. The listed prices are subject to change based on the current precious metal spot price plus premium at the time of purchase. The prices will be locked for 7 minutes once the customer begins with the checkout. Eventual shipping charges will be added to the final price. Quantity discounts are available for nearly all products and are listed next to the product price. Customers can set up free price alerts on the product page of their desired bullion product. Once the price of that product reaches a set target, Money Metals Exchange will alert the customer by email.
Orders can be conveniently placed online 24/7. However, larger orders above US$ 25.000 can only be placed by calling a Money Metals Exchange representative. There is no minimum order amount except for customers wishing to pay via bank wire (minimum purchase of US$ 5.000 in that case). Orders placed with Money Metals Exchange cannot be canceled.
Customers can pay by credit/debit cards (3% transaction fee) and PayPal up to a maximum order of US$ 1.000. Other payment options are bank wire (minimum purchase of US$ 5.000) and Bitcoin (1% transaction fee) as well as personal checks, money orders and cashier's checks.
Money Metals Exchange will ship orders in discreet packaging generally within 48 hours after receiving full payment. For some products, there will be a shipping delay which is clearly marked on the relevant product page. After the purchased products are shipped, customers will be notified of the carrier's tracking number, so that the shipping progress can be monitored. All orders ship fully-insured with Lloyd's of London and must be signed for upon delivery. If not fully satisfied, customers have 3 days after receipt of shipment to notify Money Metals Exchange. Refunds or exchanges are at the sole discretion of Money Metals Exchange.